At Supply Tools Market, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website (www.supplytoolsmarket.com) or purchasing our metal components and hardware products.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, payment details (processed securely through our payment processors)
  • Business Information: Company name, VAT number (where applicable), purchase orders
  • Transaction Data: Purchase history, product preferences (such as aluminum bars or cabinet hardware selections), order values
  • Technical Data: IP address, browser type, device information, website usage patterns
  • Communication Data: Correspondence with our support team regarding technical specifications or order inquiries

2. How We Use Your Information

As a trusted supplier to metalworkers and industrial professionals since 2005, we use your information to:

  • Process and fulfill orders for metal sheets, rods, tubes, and cabinet hardware components
  • Provide technical support and product recommendations based on your purchase history
  • Improve our product offerings and website functionality for industrial buyers
  • Communicate order confirmations, shipping updates, and invoices
  • Prevent fraud and ensure transaction security for high-value industrial purchases
  • Comply with legal obligations related to international shipments

3. Data Sharing and Disclosure

We may share your information with:

  • Payment Processors: To securely complete transactions (Visa, MasterCard, JCB, PayPal)
  • Shipping Providers: To deliver your orders of aluminum products or hardware components
  • Professional Advisors: Accountants or lawyers as required for our business operations
  • Legal Authorities: When required by law or to protect our rights

We never sell your personal data to third-party marketers.

4. Data Storage and Security

Based in Perth, UK, we implement robust security measures:

  • 256-bit SSL encryption for all data transmissions
  • PCI-DSS compliant payment processing
  • Secure storage of customer records with limited access
  • Regular security audits of our systems

While we take all reasonable precautions, no internet transmission is completely secure. We retain your information only as long as necessary for business or legal purposes.

5. Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Object to certain processing activities
  • Receive your data in a portable format

To exercise these rights, contact our support team at [email protected].

6. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences for metal product specifications
  • Analyze website traffic patterns to improve our industrial catalog
  • Facilitate the checkout process for bulk orders

You can manage cookie preferences through your browser settings. Some website features may not function properly without cookies.

7. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to our professional customers through email or website notices.

8. Contact Us

For privacy-related inquiries from our global clientele of metalworkers and manufacturers:

Supply Tools Market
94 Dunkeld Rd, Perth, GB PH4O 3BL
Email: [email protected]